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FAQ & Resourcesprovadmin0204882026-04-16T14:07:21+00:00
I was told I need to get a background check done – how can I start?
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- If the organization that you work for, plan to work for or volunteer for would like to initiate a background check, a link will be sent via email by that organization. When you get the link, and complete the online portion, that will begin your background check.
Where are my FBI Fingerprint Results?
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- If you are looking for your FBI fingerprint results, please check your email (including junk/spam boxes) for an email from: status@dev.pasafecheck.identogo.com or call: 1-877-371-5422 to request a copy.
What if I need help with my Childline PA Child Abuse Clearance?
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- If you need help resetting your PA Child Welfare Portal password, please call: 1-877-343-0494
Can I get a copy of a background check report that ProVerify conducted for my employer?
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- Yes, you can! You simply need to request it in writing or call: 412-349-6001. Your employer/potential employer can also provide you a copy.
I have a question about my background check, who can I contact?
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- If you have a question about your background check, please email: support@applicationverification.com – please no don’t email personal identifying information (your name, phone #, email address, employer is fine – please do not include your SSN or DOB in an email)
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