International Background Check Services

With the global economy growing every year, more employers are expanding their operations overseas. International services are critical to a complete background screening process and provide an easy solution for your international needs.

ProVerfiy offers an international background check solutions that are determined by careful, ongoing reviews of input received from our internationally experienced consultants who have developed best practice programs. These include information from inside and outside counsel and from reviews conducted by our global network of in-country partners.

  • Employment Verification
  • Criminal Record Checks
  • Professional License Checks
  • Reference Checks
  • Education Verification
  • Driving Records
  • Sentinel Watchlist

A global background check program is no different than any other aspect of a modern hiring program in that it constantly requires tweaking as legislation changes, technology advances, and new data becomes available. As a result, the ProVerify Client Success team partners closely with clients to provide regular guidance, best practices, and recommendations. We are continually learning and adapting, as well as adding new products to support our clients.

3 Critical Components of a Global Background Check Program

Traditionally, global (International) background checks were necessary for international organizations, i.e. businesses with offices in more than one country. Therefore, offices in each country needed to conduct criminal background checks  when hiring candidates for their local office. However, this is no longer the case. With the global ease and appetite for travel rapidly increasing over the last two decades, it is common for individuals to live and work abroad, and sometimes return to their native country with a resume including years spent across different regions. Today global background check programs are frequently necessary for both international organizations as well as US organizations which hire a diverse set of candidates.

This can present a challenge for organizations not equipped to handle global (International) background checks. When the situation presents itself, and a US-based organization needs to run a background check for a candidate who spent years outside the country, many HR professionals are left scrambling to quickly identify a partner that can accommodate a global background check and develop a program which includes all the necessary support.

Over the last ten years, we have worked with many companies to develop global programs. We’ve learned a lot from our customers, from our successes, and from our mistakes. Today, leveraging our relationships and experience, we continue to build out world-class global programs for our clients. With this in mind, here are three components we have identified as critical to a successful global screening program.

Over the years, we’ve seen the pendulum swing in two vastly different directions. First, global background check programs were very US-centric. They were driven by the US region who determined the requirements, the programs, and the process. Once defined, it was rolled out across all other regions.

Regions outside the US really struggled to meet the requirements and implement a program that was defined with only the US in mind. With major differences in every country from culture to local laws to languages, every region was struggling to adapt to the US-defined program. There was a lot of frustration among businesses, and regions pushed back on these compliance requirements.

This led to a geographic-centric model, where every region defined their own requirements along with their own process and programs. While this model provided autonomy in every region, with the ability of each region to develop a program that complied with their laws and requirements, this new arrangement also created its own set of challenges. Organizations did not have consistent policies across the globe and could not manage criminal background checks at a global level.

Finally, the industry has settled on a hybrid background check model, which has been very effective across the globe. While there needs to be a consistent set of requirements and standards supported across the organization, they also need to be developed with an understanding of all the regions in which they will be implemented and supported.

Today Proverify works with our clients to develop a single center of excellence, where the requirements are defined globally; however, while the center of excellence is physically in one location, it also includes representatives from every region to ensure that every region’s nuances are accounted for.

While there are many differences in criminal background checks across regions, there are many aspects that can be made consistent regardless of local laws or culture. It is important that an organization define a global program with a single framework by defining those attributes that remain the same, and implementing them effectively across all regions while managing globally. This includes:

  • Goals and objectives aligned with corporate values regardless of region or location;
  • Common set of defined terminology to enable organizations to have the same language and promote conversation globally across the organization;
  • Consistent client and candidate experience – regardless of country, every hiring manager is following the same process, and every candidate is leveraging the same software.

Conversely, there are many differences across regions within the program execution. That’s why the program must support flexible execution of the framework across regions.

For example, a single platform can be selected and rolled out globally. While every region is leveraging the same provider, software, and user interface, the interface can include variability in the candidate questions in each region, and the interface language can vary as well based on region.

Another example is that businesses must comply with the General Data Protection Regulation (GDPR). GDPR is a regulation in European Union (EU) law covering data protection and privacy. While the US has sector-specific laws and state-level legislation around data protection, the GDPR was designed to harmonize data privacy across the whole of the European Union, allowing citizens to better control their data with a need for privacy by default and giving individuals the right to request the deletion of their data, with businesses facing significant fines if these obligations are not met.  However, regardless of the data collected, or the candidate questions asked, the experience remains consistent. The data (albeit different data) is presented in the same way, the same governance structures are defined around decision making, and the same terminology is used across teams.

Therefore, a global organization’s program, products, and technology all need to be flexible and dynamic to account for the cultural and legal differences within a consistent framework and experience.

We understand that every employee and new hire contributes to the unique culture of your organization. That’s why our global background checks and identity services are differentiated by unrivaled client service and deep market expertise to help you make confident hiring decisions that strengthen your organization and culture.

 

A Background Check Program Is Never ‘Set It and Forget It’

A global background check program is no different than any other aspect of a modern hiring program in that it constantly requires tweaking as legislation changes, technology advances, and new data becomes available. As a result, the ProVerify Client Success team partners closely with clients to provide regular guidance, best practices, and recommendations. We are continually learning and adapting, as well as adding new products to support our clients.